Hilton Garden Inn Chelsea

Chelsea Area
3-Star Hotel
6340 Reviews
Top Reasons to Book
  • Top Rated Location
    Guests rate the location 8.8/10
  • Very Clean
    Guests rate the cleanliness 8.9/10
Guest Rating
Top Amenities
  • Pets Allowed
  • Wheelchair accessible
  • Free WiFi


  • Pets Allowed
  • Restaurant
  • Parking
  • Safety Deposit Box
  • Air Conditioning
  • Concierge Service
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Internet services
  • Non-smoking throughout
  • ATM/cash machine on site
  • Heating
  • Fax/photocopying
  • Luggage storage
  • WiFi
  • Snack bar
  • Shared lounge/TV area
  • Wheelchair accessible
  • car hire
  • 24-hour security
  • Designated Smoking Area
  • Facilities for Disabled Guests
  • Non-smoking Rooms
  • Daily Housekeeping
  • WiFi available in all areas
  • Fitness centre
  • Free WiFi
  • Lift
  • Kid meals
  • Kid-friendly buffet
  • Parking garage
  • Wine/champagne
  • Outdoor furniture
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Use of cleaning chemicals that are effective against Coronavirus


Hotel Features

Within walking distance of many popular Manhattan attractions, this Chelsea hotel is in the city's flower district and has spacious accommodations, furnished with all the latest technologies. Area attractions, including Madison Square Garden and the Empire State Building, can be found only a short walk from the Hilton Garden Inn New York/Chelsea. The Javits Convention Center as well as Times Square are also nearby. The 100% non-smoking Chelsea Hilton Garden Inn provides guests with a delicious on-site restaurant which serves breakfast. Guests at the hotel can also enjoy free wireless internet access along with in-room microwaves, refrigerators and flat-screen TVs.

Guest Policies

After 15:00
Before 12:00
Pets are allowed on request. Charges may apply.
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Guests must be 21 years or older to check-in.


  • Staff
  • Cleanliness
  • Location
  • 8
    Very Good
    solo traveller
    Very good
    • What did you like most?
      Facilities were clean and maintained during the stay.
  • 4
    young couple
    Was not the best hotel...
    • What did you like most?
      The location
    • Was there anything you didn't like?
      We paid an extra cost in order to be on a high floor, the view allegedly breathtaking. First when we got there we were given a room on the 12th floor. I immediately complained but the receptionist was extremely professional and friendly in dealing with the problem. She asked to show her they reservation where it was clearly indicate High floor room. She looked for what was available and gave us a room on the 20th. When we got the room, the first thing I checked was the view. Big deception. View on some boring no character and rather low buildings on 27th street. Outrageous to pay extra for such an appalling and uninteresting view. I go to NYC every 6-8 months. Last time I booked a room in the Springhill suites by Marriott also on the same street. The view was amazing. Unfortunately they had no available room this time. The bed is rather uncomfortable and too soft. Not good for my back. Then one crazy thing tho we were two I was there with my husband, house keeping always left 1 towel for the two of us. We mentioned it several times at the reception but they kept on leaving one towel. So every day I had to call to get a second towel one. Really weird but the cleaning of the room was alway extremely clean. Then air conditioning. It was warm enough to put the ac but the cleaning staff would always turn in on full blast so every night when we’re back it was freezing cold. We both needed an extra blanket to sleep….


Hilton Garden Inn Chelsea
121 West 28th Street, New York City, NY
Location Score