SureStay Hotel by Best Western Chula Vista San Diego Bay

National City - Chula Vista
3-Star Hotel
7.1
Good
980 Reviews
7.1
Guest Rating
Cleanliness
6.2
Staff
7.1
Location
6.9
Top Amenities
  • Free Parking
  • Wheelchair accessible
  • Free Wi-Fi
  • Non-Smoking Rooms Available
Rooms

SureStay Hotel by Best Western Chula Vista San Diego Bay - Amenities

  • Free Parking
  • Air Conditioning
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Hair dryer
  • Shower
  • Microwave
  • Coffee/tea maker
  • Refrigerator
  • Wheelchair accessible
  • outdoor pool
  • vending machine
  • telephone
  • alarm clock
  • blackout curtains
  • Family Rooms
  • Free Wi-Fi
  • Radio
  • Daily Housekeeping
  • English
  • Japanese
  • Spanish
  • Convenience Store
  • Non-Smoking Rooms Available
  • gift/souvenir shop
  • smoking allowed
  • Smoke alarms
  • Fire extinguishers
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • balcony/terrace
  • Accessible rooms through interior corridor available
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available

About

Hotel Features

Located 30 minutes’ drive from Tijuana, Mexico, SureStay Hotel by Best Western Chula Vista San Diego Bay features rooms with free WiFi. Guests can enjoy the year round outdoor swimming pool and hot tub. Each air-conditioned room at this hotel features a flat-screen satellite TV and a work desk. A microwave, a refrigerator and a coffee machine are provided in each guest room. A 24-hour front desk is available to guests of this hotel. Laundry facilities and vending machines are located on site. San Diego International Airport is 6.2 mi away from SureStay Hotel by Best Western Chula Vista San Diego Bay. The Living Coast Discovery Center is 0.6 mi away.

Guest Policies

Check-in
After 15:00
Check-out
Before 11:00
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

Please note: The minimum age to check-in at the property is 21 years of age.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 100.0 is required at checkin. This will be collected by credit card. You should be reimbursed on checkout via credit card, subject to an inspection of the property.

Reviews

7.1
  • Staff
    7.1
  • Cleanliness
    6.2
  • Location
    6.9
  • 1
    Very Poor
    gray
    Family with young children
    Beware!!!;
    • What did you like most?
      The only thing I liked about the stay was that the bed was comfortable.
    • Was there anything you didn't like?
      My wife and I stayed on a Saturday night into Sunday Valentine's weekend. Upon arrival at the hotel we noticed that it was in a not so great neighborhood. We checked in smoothly but when we got to our room and opened the door, we were hit with a moldy smell, upon a further inspection of the room, we noticed that the room was not maintenanced to standard, The paint was old ,the door leading to the bathroom had been patched from a and obvious hole and would not close correctly, The shower grout had black mold growing in it and a rust stain around the drain, the shower head had calcium buildup on it. The light fixtures had rust on them and a mirror had paint that was chipping off, the front door we noticed in the morning had been kicked in at some point, it did not close securely to our surprise and you could see daylight around it. I would not refer anybody to this hotel.... When we checked out we described the problems to the clerk that was on duty, he had an excuse for everything that we pointed out and did not offer any apologies. For $200 a night, this is definitely a dive.
  • 9
    Wonderful
    Louie
    Family with young children
    Check-in
    • What did you like most?
      I was allowed to check-in an hour earlier.

Location

SureStay Hotel by Best Western Chula Vista San Diego Bay
Chula Vista, CA
6.9
Pleasant
Location Score