Rooms
Hotel Xbalamque & Spa Cancun Centro - Amenities
- Garden
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Bathtub
- Shower
- Children's playground
- Karaoke
- On-site parking
- mini bar
- outdoor pool
- telephone
- kitchenware
- Concierge services
- Designated Smoking Area
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Spanish
- Non-Smoking Rooms Available
- Private Entrance
- additional toilet
- Mirror
- Wooden/Parqueted Flooring
- Fire extinguishers
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Access to health care professionals
- Staff trained in safety protocol
- Temperature check for guests and staff
- Food delivery
About
Hotel Features
Located in central Cancun, the Hotel Xbalamqué Resort & Spa features Mayan-style décor, an outdoor pool, and spa. Every air-conditioned room at the Hotel Xbalamqué Resort & Spa provides cable TV. Hotel Xbalamqué includes an on-site bar "4 Elementos" which offers drinks and snacks with available room service. Tour information and car rentals are also available at the hotel, while safes and WiFi are available at reception. Cancun’s ADO Bus Station is just 1640 feet from the Xbalamqué Resort & Spa. The Hotel Zone is a 5-minute drive away, while Cancún International Airport is a 20-minute drive away. License Number(s): 005-007-007318/2025
Guest Policies
Check-in | After 15:00 |
Check-out | Before 12:00 |
Room Rates | All rates displayed are for double occupancy unless otherwise noted. |
Important Information
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that breakfast included rates do not include children's breakfast. An additional fee applies. Reservations for 3 or more rooms, as well as for more than 3 nights, may be subject to different conditions and supplements.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. This property is located in a busy area so guests might experience some noise. Guests under the age of 18 can only check in with a parent or official guardian.
Reviews
- Staff8.4
- Cleanliness7.2
- Location8.3
- What did you like most?Staff excepcionalmente amable
The Wi-Fi and water system were completely broken. Btw, it was a great location. They must update their services.