Rooms
Hacienda de Castilla - Amenities
- Free Parking
- Pets Allowed
- Swimming Pool
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Trouser press
- Billiards
- Packed lunches
- Fax/photocopying
- On-site parking
- outdoor pool
- 24-hour security
- Concierge services
- Designated Smoking Area
- Free Wi-Fi
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Public Bath
- Board games/puzzles
- Wine/champagne
- Fruits
- Outdoor furniture
- Kids' pool
- Sun loungers or beach chairs
- Key access
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
About
Hotel Features
Attractively located in the center of Cancún, Hacienda de Castilla has air-conditioned rooms with free WiFi, free private parking and room service. This 3-star hotel offers a 24-hour front desk and a concierge service. The hotel has an outdoor swimming pool and pool views, and guests can enjoy a meal at the restaurant or a drink at the bar. The rooms at the hotel come with a flat-screen TV with satellite channels and a safety deposit box. Rooms contain a private bathroom with a shower, free toiletries and a hairdryer. All guest rooms have a desk. Guests at Hacienda de Castilla can enjoy an American breakfast. You can play pool at the accommodation. Popular points of interest near Hacienda de Castilla include Cancun Bus Station, Cancun Government Palace and Cristo Rey Church. Cancún International Airport is 12 miles from the property, and the property offers a paid airport shuttle service.
Guest Policies
Check-in | After 15:00 |
Check-out | Before 12:00 |
Pets | Pets are allowed on request. Charges may apply. |
Room Rates | All rates displayed are for double occupancy unless otherwise noted. |
Important Information
Please note that the Hotel features the distinctive "M" of Moderniza certificate. Please note that a "$79.00 MXN" environmental fee will be charged upon arrival. Groups generated on this platform and/or hidden groups through different agencies, a charge of $250.00 MXN per room per night will be made at the time of check-in.
Reviews
- Staff4.3
- Cleanliness7.0
- Location7.5
Very confortable remark the employees customer service was outstandig
- What did you like most?Customer Service A+ Cuality, cleannes location Very nice stay
- Was there anything you didn't like?Pool water to cold but this was not a problem Shower Hot water take a 10 minutes to came Nothing alse, l love it my stay score A
- What did you like most?the room was very clean and big with A/C , well equipped , Swimming pool
- Was there anything you didn't like?under the shower I had to wait few minutes to get warm water, the breakfast had not such quality, the location was not good and very scary at night.