Viceroy Riviera Maya, a Luxury Villa Resort

Riviera Maya - Playa Del Carmen
5-Star Hotel
8.9
Excellent
68 Reviews
Top Reasons to Book
  • Guests Love It
    Guests give this property a very good rating of 8.9/10
  • Top Rated Location
    Guests rate the location 9.3/10
  • Very Clean
    Guests rate the cleanliness 9.5/10
8.9
Guest Rating
Cleanliness
9.5
Staff
9.0
Location
9.3
Top Amenities
  • Free Wi-Fi
  • Restaurant(s)
  • Non-Smoking Rooms Available
  • Fitness center
  • Hot tub/Whirlpool
  • Spa/sauna
Rooms

Amenities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Bar
  • 24-Hour Front Desk
  • Fishing
  • Library
  • Diving
  • Private check-in/check-out
  • Beachfront
  • outdoor pool
  • Poolside bar
  • 24-hour security
  • Concierge services
  • Free Wi-Fi
  • Massage services
  • Off-Site parking
  • Restaurant(s)
  • Snorkeling
  • Wind Surfing
  • English
  • Spanish
  • Non-Smoking Rooms Available
  • Parking Available
  • gift/souvenir shop
  • yoga room
  • Smoke alarms
  • Fire extinguishers
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Staff trained in safety protocol
  • Contactless check-in/out
  • Food delivery
  • balcony/terrace
  • Car rental available
  • Currency exchange service
  • Daily disinfection
  • Entertainment services
  • Facilities for disabled guests available

About

Hotel Features

Located on the coast of Xcalacoco Beach 10 minutes outside of Playa del Carmen, this luxury resort and spa located in the tropical rainforest features a restaurant. The villas at Viceroy Riviera Maya are furnished with a private kidney-shaped pool and flat-screen TVs with DVD players. Free Wi-Fi is provided and room service is available. This pet-friendly resort hosts a spa and wellness center offering a hot tub, steam room, and personal massages. Yoga classes take place on the beach. A gym and outdoor pool are also part of the resort’s facilities. A concierge service is available. The passenger ferry to Cozumel is less than 15 minutes from Viceroy Riviera Maya. Xcaret Eco Park is less than 20 minutes from the resort.

Guest Policies

Check-in
After 15:00
Check-out
Before 12:00
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Reviews

8.9
  • Staff
    9.0
  • Cleanliness
    9.5
  • Location
    9.3
  • 8
    Very Good
    Amani
    Traveling as Couple
    Very good
    • 9
      Wonderful
      Tessa
      Family with Young Children
      Exceptional

      Location

      Viceroy Riviera Maya, a Luxury Villa Resort
      Playa Xcalacoco Frac 7, Playa Del Carmen, QR
      9.3
      Exceptional
      Location Score