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DoubleTree By Hilton New York Times Square West

Madison Square Garden - Convention Area
4-Star Hotel
6.7
Pleasant
2333 Reviews
Top Reasons to Book
  • Top Rated Location
    Guests rate the location 8.4/10
  • Very Clean
    Guests rate the cleanliness 8.3/10
6.7
Guest Rating
Cleanliness
8.3
Staff
8.3
Location
8.4
Top Amenities
  • Wheelchair accessible
  • Free Wi-Fi
  • Restaurant(s)
  • Non-Smoking Rooms Available
  • Fitness center
Rooms

Amenities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Coffee/tea maker
  • Refrigerator
  • Nightclub/DJ
  • Hiking
  • Heating
  • Wheelchair accessible
  • vending machine
  • telephone
  • kitchenware
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Doorman
  • Family Rooms
  • Free Wi-Fi
  • Off-Site parking
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Japanese
  • French
  • Hindi
  • Italian
  • Korean
  • Russian
  • Spanish
  • Convenience Store
  • Happy Hour
  • Non-Smoking Rooms Available
  • Parking Available
  • gift/souvenir shop

About

Hotel Features

The DoubleTree by Hilton Hotel New York – Times Square West is within 0.9 mi of Times Square, The Empire State Building and Jacob Javits Convention Center. All rooms at the DoubleTree by Hilton Times Square West have a desk, 40-inch HDTV, coffee maker, in-room safe and black-out curtains. Guests can enjoy views of the river, Manhattan uptown/downtown skyline and/or Times Square from rooms on the higher floors. The rooftop lounge, High Bar & Lounge, at the DoubleTree Times Square West offers unobstructed views of Manhattan. The on-site restaurant, Tranzit Restaurant & Bar, serves American cuisine for breakfast, lunch and dinner. This hotel also has a 24-hour business center, a fitness center, 900 square feet of meeting space and offers room service. Rockefeller Center is 1.2 mi away while Broadway theater, Majestic Theater, and The Port Authority Bus Terminal are within 1148 feet of the DoubleTree by Hilton Hotel New York.

Guest Policies

Check-in
After 15:00
Check-out
Before 12:00
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Doubletree By Hilton New York Times Square West of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Additional charges apply for package delivery at the property. A damage deposit of USD 50 is required DAILY on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Reviews

6.7
  • Staff
    8.3
  • Cleanliness
    8.3
  • Location
    8.4
  • 4
    Disappointing
    Jun 30, 2025
    Hillary
    family with young children
    Waste of Money
    • What did you like most?
      Location was central and close to most places.
    • Was there anything you didn't like?
      Room 3109, Extremely tiny room, could hardly move around. Bathroom hinges were broken making it a safety risk to open and close the shower door. No place to hang your towels. Furniture completely worn out. Even the room phone wasn't working to call front desk. Waste of money. So many better hotels for similar price range.
  • 6
    Pleasant
    Jun 30, 2025
    Anonymous
    review category business travellers
    Pleasant
    • What did you like most?
      Not much it was not clean and the staff had bad attitudes especially the front desk staff. The dining staff and bell hop Carlos was excellent .
    • Was there anything you didn't like?
      Holes in the elevators not well kept or maintained ff

Location

DoubleTree By Hilton New York Times Square West
350 West 40th Street, New York City, NY
8.4
Excellent
Location Score
There are no rooms available at this hotel for Jun 30, 2025 to Jul 01, 2025
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