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Palmaia The House of AiA All Inclusive Wellness Resort

Playa Del Carmen
5-Star Hotel
9.4
Exceptional
167 Reviews
Top Reasons to Book
  • Guests Love It
    Guests give this property a very good rating of 9.4/10
Top Amenities
  • Free Parking
  • Free Wi-Fi
  • Restaurant(s)
  • Non-Smoking Rooms Available
  • Fitness center
Rooms

Palmaia The House of AiA All Inclusive Wellness Resort - Amenities

  • Free Parking
  • Golf Course
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Shower
  • Coffee/tea maker
  • Children's playground
  • Trouser press
  • bathrobes
  • fan
  • Library
  • Snack bar
  • On-site parking
  • mini bar
  • kids club
  • outdoor pool
  • Poolside bar
  • shuttle service
  • telephone
  • kitchenware
  • blackout curtains
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Massage services
  • Private Beach
  • Restaurant(s)
  • Snorkeling
  • All Inclusive

About

Hotel Features

Offering amazing views of the Caribbean Sea, Palmaïa – The House of AïA is a luxury all-inclusive resort that features large outdoor pools, a wonderful spa and beauty center, 5 à la carte restaurants and beautiful suites with private terraces. Its privileged location between the sea and the jungle allows guests to relax and reconnect with nature. In addition, Palmaïa The House of AïA Wellness Resort at Riviera Maya offers wellness programs and personal growth practices such as yoga classes, meditation, cacao ceremonies and sound therapies. It also has a 24-hour fitness center. The spacious suites of this holistic resort have air conditioning, free WiFi, mini-bar, a Nespresso coffee machine, a seating area with a sofa and flat-screen TV and eco-friendly amenities. Concierge services are available 24/7, as well as gourmet room service. For families, Palmaïa operates a holistic fun children's activities program led by certified Waldorf Educators. Also, the resort has 4 specialty restaurants and a food truck, which offer plant-based menus and serve high-quality ingredients. The spa has a natural cenote and a temazcal. Treatments include massages and healing therapies. Palmaïa The House of AïA Wellness Resort at Riviera Maya is located 3.1 mi away from Playa del Carmen’s downtown. Cancun International Airport is 40 minutes drive from the accommodations, and the property offers a paid airport shuttle service.

Guest Policies

Check-in
After 15:00
Check-out
Before 12:00
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

Please Note : Groups Policy, when booking 6 rooms or more, different policies and additional supplements may apply. The property will contact you and provide more details or contact the property directly with the contact details provided in your confirmation. In Palmaïa - The House of AïA, guests have the option to take Antigen or PCR COVID-19 tests at their own expense, directly on the resort without having to leave the grounds All products from the boutique, spa treatments, and beauty salon services are subject to an additional cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Reviews

9.4
    • 10
      Exceptional
      Mar 08, 2026
      Concetta
      Solo Traveler
      The most wonderful and relaxing stay! As a solo traveler, I come here all the time.
      • What did you like most?
        Beautiful, calm, private, and luxurious.
      • Was there anything you didn't like?
        I love everything about this property.
    • 10
      Exceptional
      Mar 08, 2026
      Katie
      Couple
      Special, unique Gem! Paradise found!
      • What did you like most?
        Where to start… beautiful property, stunning grounds, delicious food, friendliest staff, wonderful programs. Upscale but relaxed. Not pretentious. Not crowded. Not your typical all-inclusive (no buffet lines, no one drunk and rowdy in the pool vaping etc). The reviews seem almost too good to be true but it’s really a special spot.
      • Was there anything you didn't like?
        That I kept overeating ?… the food is exceptional. ok to keep it real… an extra sign is needed to get to Mar de Olivo (don’t wear high heels if you’re walking, ladies, or get a cart ride). Also I wish the plunge pools were open to 6 pm. Super nit-picky. Really nothing we didn’t like.

    Location

    Palmaia The House of AiA All Inclusive Wellness Resort
    Playa Del Carmen, QR
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    $1277
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    $1497.69
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      King Suite

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      539 sq ft
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      King Suite with Bathtub

      539 sq ft
      539 sq ft
        • 1 King
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      $1318
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      King Suite Ocean View

      539 sq ft
      539 sq ft
        • 1 King
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      • free wifi
      $1399
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      $1645.30
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      King Suite with Bathtub Ocean View

      539 sq ft
      539 sq ft
        • 1 King
      Sleeps up to 2 Guests
      Non-Refundable
      Book now, pay now
      • free wifi
      $1447
      Per Night
      $1702.05
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      Family Master Suite

      711 sq ft
      711 sq ft
        • 1 Bunk
        • 1 King
      Sleeps up to 2 Guests
      Non-Refundable
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      • free wifi
      $1950
      Per Night
      $2292.01
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      Family Master Suite Ocean View

      711 sq ft
      711 sq ft
        • 1 Bunk
        • 1 King
      Sleeps up to 2 Guests
      Non-Refundable
      Book now, pay now
      • free wifi
      $2107
      Per Night
      $2475.35
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    $1277
    per night
    $1497.69
    including taxes & fees
    $1277
    per night
    including taxes & fees