Rooms
Grand Sunset Princess - All Inclusive - Amenities
- Free Breakfast
- Free Parking
- Swimming Pool
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Hair dryer
- Water sports
- Children's playground
- Nightclub/DJ
- Table tennis
- Darts
- Diving
- Snack bar
- Private check-in/check-out
- Wheelchair accessible
- On-site parking
- mini bar
- kids club
- outdoor pool
- Poolside bar
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Game Room
- Hair/Beauty Salon
- Massage services
- Restaurant(s)
- Snorkeling
About
Hotel Features
Located in Playa del Carmen, a 2-minute walk from Playa del Carmen Beach, Grand Sunset Princess - All Inclusive has accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Among the facilities of this property are a restaurant, a kids' club and room service, along with free WiFi. The property provides an ATM, a concierge service and currency exchange for guests. The rooms at the resort come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. All rooms have a closet. A buffet breakfast is available at Grand Sunset Princess - All Inclusive. The accommodation has a terrace. You can play pool, table tennis, and darts at the 5-star resort. Speaking German, English, Spanish and French at the reception, staff are ready to help around the clock. ADO International Bus Station is 6.4 miles from Grand Sunset Princess - All Inclusive, while Playa del Carmen Maritime Terminal is 6.7 miles from the property. Cozumel International Airport is 27 miles away.
Guest Policies
Check-in | After 15:00 |
Check-out | Before 11:00 |
Room Rates | All rates displayed are for double occupancy unless otherwise noted. |
Important Information
Please take note that we have a Municipality Tax of 1st guest:$34 MXN per room per night, 2nd guest $17 MXN per room per night for all the bookings. This Tax will be paid directly at the property at the check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.
Reviews
Lots of long pools, great for swimmers.
- What did you like most?The rooms were great and the pools were very long. The beach however is extraordinarily eroded, and also because Cozumel island and the channel between Playa del Carment and Cozumel, the water is less beautiful than in other locations. Only few restaurants were open. There is on on-site waterpark, so that is a big plus.
- Was there anything you didn't like?I really disliked the way rooms are remodeled. It is a brand new remodel, so a lost opportunity there. They made these glass partitions with tiny toilet areas that you can't even open the door properly. They bathroom areas are too big and intrude into the living space. Particularly annoyingly, neither the room nor the entire resort seems to have basic tables with chairs. In case you want to get any work done on a computer, answer an email, etc., there is no place to sit correctly. This is the main reason I would not return here.
- What did you like most?When you arrive, the property is large. You walk into a lobby that’s extremely clean and honestly pretty grand. Big staircases, Christmas trees, the whole setup. It gives a strong first impression. If you’re in the platinum section, they do send you over to the other side of the resort, which feels a bit separate. The pool itself is really big and overall pretty clean. That said, there are a few things that are concerning. The biggest one is the food. It gets old after a day and it’s inconsistent. Room service isn’t great either. There were items I wanted that just weren’t available. You definitely want to pick your restaurants ahead of time because some of them fill up fast, and you need to know which ones are actually included in the all-inclusive package. The beach is pretty small. Some of the daybeds were dirty, which wasn’t great. Honestly, the strongest part of the hotel is the lobby. The lobbies look fantastic and give you that wow factor when you walk in, but after that, it kind of goes downhill. The bar situation isn’t the best. The bartenders are just okay, which makes sense. To get top-tier bartenders, the hotel would have to charge more, and this isn’t that kind of place. That said, you actually get more than what you pay for, which is a huge plus. Finding a resort under $400 a night where you genuinely feel like you’re getting more than you paid for is rare. The price is affordable, and for the cost, it’s not bad at all.
